Privacy Policy

At Prosperity Way, we are committed to protecting your privacy and ensuring your personal information is handled with care and in accordance with the Privacy Act 1988). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, www.prosperityway.com.au.

The Australian Privacy Principles

We will treat all personal information in accordance with any and all obligations that are binding upon us under the Privacy Act 1988 (Cth) (“Privacy Act”).

What Is Personal Information?

Personal information refers to any information that can identify you. This may include:

  • Your full name and date of birth
  • Residential or business address, phone number, and email
  • Information about your computer and internet connection
  • Any other details you choose to share with us

How We May Collect Your Personal Information

We only collect personal information that is necessary to carry out our business operations.

You may provide this information when you:

  • Fill out a contact or enquiry form on our website
  • Communicate with us via phone, email, or other forms
  • Submit details through marketing, subscription, or application forms
  • Request we refer you to other professional advisers in the fields of investment property, superannuation, insurances, accountancy and taxation.

IP addresses

This site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Prosperity Way collects and manages IP addresses as part of the service of providing internet session management and for security purposes. Prosperity Way may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.

Cookies

This site uses “cookies” to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used at this site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the “Cookies” folder on your computer and remains in that folder after you close your browser, and may be used by your browser on subsequent visits to this site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. Prosperity Way extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site.

Why we use cookies

This site uses cookies in order to:

  • remember your preferences for using this site;
  • show relevant notifications to you (eg, notifications that are relevant only to users who have, or have not, subscribed to newsletters or email or other subscription services); and
  • remember details of data that you choose to submit to us (eg, through online contact forms).

Many of these cookies are removed or cleared when you log out but some may remain so that your preferences are remembered for future sessions.

Third party cookies

In some cases, third parties may place cookies through this site. For example:

  • Google Analytics, one of the most widespread and trusted website analytics solutions, may use cookies de-identified data about how long users spend on this site and the pages that they visit;
  • Google AdSense, one of the most widespread and trusted website advertising solutions, may use cookies to serve more relevant advertisements across the web and limit the number of times that a particular advertisement is shown to you; and
  • third party social media applications (eg, Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram, etc) may use cookies in order to facilitate various social media buttons and/or plugins in this site.

How we may use your personal information

Your personal information may be used to:

  • verify your identity
  • respond to any queries or feedback that you may have
  • conduct appropriate checks for creditworthiness and for fraud
  • prevent and detect any misuse of, or fraudulent activities involving, this site;
  • conduct research and development in respect of our services;
  • identify a product or service that may be of interest to you;
  • gain an understanding of your information and communication needs or obtain your feedback or views about our services for us to improve them;
  • maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;
  • to refer you to other professional advisers in the fields of investment property, superannuation, insurances, accountancy and taxation and
  • for any other purpose reasonably considered necessary or desirable by the Prosperity Way in relation to the operation of our business.

Personal information collected about you may be used by different companies within our group, but only if this is necessary in order for us to provide you with our products or services.

Personal information collected about you may also be past on to other service providers to assist you with a request by you to refer you to other professional advisers in the fields of investment property, superannuation, insurances, accountancy and taxation

From time to time we may email our customers with news, information and offers relating to our own services or those of selected partners. Your personal information may also be collected so that Prosperity Way can promote and market products and services to you. This is to keep you informed of products, services, and special offers we believe you will find valuable and may continue after you cease acquiring products and services from us.   This may be also to keep you informed of the products and services which may be offered by other service providers in the fields of investment property, superannuation, insurances, accountancy and taxation If you would prefer not to receive promotional or other material from us, please let us know and we will respect your request. You can unsubscribe from such communications at any time if you choose.

 

When we may disclose your personal information

For the purposes set out above, Prosperity Way may disclose your personal information to organisations outside Prosperity Way. Your personal information may be disclosed to these organisations only in relation to this site, and Prosperity Way takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. These organisations may carry out or provide:

  • customer enquiries;
  • mailing systems;
  • information technology services;
  • marketing, telemarketing and sales services;
  • market research;
  • other professional advisers in the fields of investment property, superannuation, insurances, accountancy and taxation and
  • website usage analysis.

In addition, we may disclose your personal information to:

  • your authorised representatives or legal advisers appointed by you.
  • organisations involved in providing, managing, or administering our products or services such as actuaries, custodians, external dispute resolution services, insurers, investment managers, product issuers, alliance partners or mail houses.
  • financial institutions that hold accounts for you
  • government and regulatory authorities and other organisations, as required or authorised by law;
  • necessary to discharge obligations (such as for enforcement activities of regulatory bodies or to foreign governments for the purposes of foreign taxation)
  • required to assist in law enforcement (such as to a police force).
  • credit-reporting and fraud-checking agencies;
  • service providers, who assist us in operating our business
  • our professional advisers, including our accountants, auditors and lawyers;
  • the police or other appropriate persons where your communication suggests possible illegal activity or harm to others.
  • Other professional advisers you have requested that we refer you to in the fields of investment property, superannuation, insurances, accountancy and taxation
  • With your consent, we may also disclose your personal information to other third parties and for other purposes including associated businesses that may want to market products or services to you. That consent may be written, verbal or implied from your conduct.

Access to your personal information

In most cases, you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles. All requests for access to your personal information must be provided by email using the email address provided above or by writing to us at our postal address. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.

In some cases, we may refuse to give you access to personal information that we hold about you. This may include circumstances where giving you access would:

  • be unlawful (eg, where a record that contains personal information about you is subject to a claim for legal professional privilege by one of our contractual counterparties);
  • have an unreasonable impact on another person’s privacy; or
  • prejudice an investigation of unlawful activity.

We may also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.

If we refuse to give you access, we will provide you with reasons for our refusal.

Correcting your personal information

We will amend any personal information about you that is held by us and that is inaccurate, incomplete or out of date if you request us to do so. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information that is held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.

Storage and security of your personal information

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information. Likewise, we take all reasonable measures to ensure the security of hard-copy information.

Policy Updates

Prosperity Way may update this Privacy Policy from time to time. Any changes will be published on this page. By continuing to use our website, you agree to the terms outlined in the current version of this policy.

Contacting us about privacy

If you would like more information about the way we manage personal information that we hold about you, or are concerned that we may have breached your privacy, please contact us by email to info@prosperityway.com.au or by post.

Add Your Heading Text Here

"*" indicates required fields

This field is for validation purposes and should be left unchanged.